The Fresh Chile Company provides Hatch Chile sauces and products to consumers all across the United States. The Fresh Chile Company is based out of Las Cruces, New Mexico and is looking to hire personnel for a new processing plant that will ensure the highest quality of freshness for their customer's favorite products.
Job Title: Shipping Associate
Shipping Clerk Job Purpose
Works effectively and efficiently in a dispatch and warehouse environment to receive and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. Works with shipping and warehouse team to ensure customer satisfaction.
Shipping Clerk Job Duties
- Efficiently works within a busy dispatch department
- Packs and unpacks orders while maintaining department schedule
- Effectively uses organization systems and warehouse technology to locate and gather stock
- Accurately updates spreadsheets and stock information
- Creates shipping labels and handles shipping information
- Sends booking requests to shipping lines
- Communicates with other stockroom personnel about organization practices and picker technology
- Problem solves for customers and suppliers about shipping routes, delayed items, and rush orders
- Performs administrative duties like answering phones, updating records, and providing excellent customer service
- Liaises with warehouse overseers and managers about product ordering and storage
- Maintains good customer relationships and answers any customer questions
- Keeps organized shipping records, including statements of origin, shipping costs, products shipped, and receipt dates
- Troubleshoots shipping issues and customer issues that pop up regularly; works to solve these administrative or organizational problems to increase warehouse and dispatch efficiency
- Develops knowledge about freight and sea shipping regulations and practices
- Works well with the shipping team to complete orders on time
Shipping Clerk Skills and Qualifications
Exemplary Customer-Facing and Customer Service Skills, Experience in a Warehouse Environment, Strong Computer Skills, Detail-Oriented, Organizational Skills, Deliveries Experience, Previous Shipping and Freight Experience, Self-Motivated, Creative Problem-Solving, Previous Industry Experience, Enthusiasm, Team-Player, Warehouse Organization, Leadership
The Fresh Chile Company is an equal opportunity employer.