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Now Hiring: Shipping Associates

Now Hiring: Shipping Associates

The Fresh Chile Company provides Hatch Chile sauces and products to consumers all across the United States. The Fresh Chile Company is based out of Las Cruces, New Mexico and is looking to hire personnel for a new processing plant that will ensure the highest quality of freshness for their customer's favorite products.

Job Title: Shipping Associate

Shipping Clerk Job Purpose

Works effectively and efficiently in a dispatch and warehouse environment to receive and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. Works with shipping and warehouse team to ensure customer satisfaction.

Shipping Clerk Job Duties

  • Efficiently works within a busy dispatch department
  • Packs and unpacks orders while maintaining department schedule
  • Effectively uses organization systems and warehouse technology to locate and gather stock
  • Accurately updates spreadsheets and stock information
  • Creates shipping labels and handles shipping information
  • Sends booking requests to shipping lines
  • Communicates with other stockroom personnel about organization practices and picker technology
  • Problem solves for customers and suppliers about shipping routes, delayed items, and rush orders
  • Performs administrative duties like answering phones, updating records, and providing excellent customer service
  • Liaises with warehouse overseers and managers about product ordering and storage
  • Maintains good customer relationships and answers any customer questions
  • Keeps organized shipping records, including statements of origin, shipping costs, products shipped, and receipt dates
  • Troubleshoots shipping issues and customer issues that pop up regularly; works to solve these administrative or organizational problems to increase warehouse and dispatch efficiency
  • Develops knowledge about freight and sea shipping regulations and practices
  • Works well with the shipping team to complete orders on time

Shipping Clerk Skills and Qualifications

Exemplary Customer-Facing and Customer Service Skills, Experience in a Warehouse Environment, Strong Computer Skills, Detail-Oriented, Organizational Skills, Deliveries Experience, Previous Shipping and Freight Experience, Self-Motivated, Creative Problem-Solving, Previous Industry Experience, Enthusiasm, Team-Player, Warehouse Organization, Leadership

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

The Fresh Chile Company is an equal opportunity employer.
Minorities/Females/Disability/Protected Veteran/Sexual Orientation/Gender Identity
Please send resume to Sarah Hartzell, manager@freshchileco.com
Now Hiring: Kitchen Staff

Now Hiring: Kitchen Staff

The Fresh Chile Company provides Hatch Chile sauces and products to consumers all across the United States. The Fresh Chile Company is based out of Las Cruces, New Mexico and is looking to hire personnel for a new processing plant that will ensure the highest quality of freshness for their customer's favorite products.

The kitchen staff works on the front lines of our Fresh Chile processing plants with cooks, roasters, supervisors and sometimes customers. They work part-time or full-time, days, nights, weekends, and sometimes early in the morning to prep food. During Chile season there is expected overtime during chile harvesting season.

Part of the more extensive food preparation and delivery team, the kitchen staff works in a fast-paced and sometimes demanding environment helping to prepare and bottle products.

Kitchen Staff Duties and Responsibilities

The kitchen staff performs a wide range of duties in the fast-moving kitchen; they are the utility people, often assisting head cooks, line cooks, managers, and roasters with various aspects of product preparation and delivery. Current job listings identify the following duties for kitchen staff:

Basic Food Prep

The kitchen staff arrives early to organize the kitchen and do food prep to streamline cooking and product presentation, including washing, peeling, and cutting fruits and vegetables; mixing ingredients for dishes, and cutting and seasoning chile sauces.

Stock Kitchen and Storeroom

The kitchen staff works with management and head cooks to receive, stack, and properly store food in kitchens, cold storage, and storerooms. They transfer food and supplies to the kitchen as needed.

Cleaning Duties

The kitchen staff is responsible for ensuring all areas of the kitchen, food prep, and food storage areas are clean and properly sanitized. This includes washing dishes and cooking equipment, cleaning floors, sanitizing countertops and cutting boards, and maintaining all areas to health code standards.

Kitchen Setup and Breakdown

If they are the first to arrive, the kitchen staff turns on the lights and grills, starts kitchen prep work, and prepares the kitchen and customer areas for service. When they’re the last to leave, the kitchen staff puts food and dishes away, cleans and mops the floors, and turns off all ovens, stoves, and other cooking equipment.

Kitchen Staff Skills and Qualifications

Quick and efficient workers with experience in food preparation or cooking, no formal education or training is usually required to be kitchen staff, though the following skills are usually preferred:

Dependability – a food service employer is only as successful as the cooks and kitchen staff it employs; the kitchen staff is expected to be reliable, on time for work, and consistent with the work they accomplish.

Physical stamina – the kitchen staff work on their feet for the duration of their shifts, around scheduled breaks, in kitchens that may be uncomfortably warm; often they hand wash dishes in hot water, climb up and down ladders and stairs, and carry up to 50 pounds for short distances


Customer service – working in all areas of the kitchen and often the food delivery space, including bars, seating areas, buffet tables, and dining rooms, the kitchen staff inevitably interact with customers, willingly listening to and assisting customers with their requests, even when they fall outside the kitchen staff’s regular duties.

Facility with kitchen equipment – the kitchen staff work with sharp and potentially dangerous equipment on a daily basis—whether the deli slicer, pizza oven, or high-temperature dishwasher, they work safely and effectively with all kitchen equipment.

Team player – the kitchen staff takes direction from the kitchen supervisors and facility managers and is willing to assist other team members to get their jobs done

Kitchen Staff Education and Training
The kitchen staff does not need any formal education.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

The Fresh Chile Company is an equal opportunity employer.

Minorities/Females/Disability/Protected Veteran/Sexual Orientation/Gender Identity
Please send resume to Sarah Hartzell, manager@freshchileco.com
  • Customer Service
Now Hiring: Kitchen Production Manager

Now Hiring: Kitchen Production Manager

The Fresh Chile Company provides Hatch Chile sauces and products to consumers all across the United States. The Fresh Chile Company is based out of Las Cruces, New Mexico and is looking to hire personnel for a new processing plant that will ensure the highest quality of freshness for their customer's favorite products.