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575-800-8284 service@freshchileco.com

Shipping Update March 1, 2022

Since starting our little company, we have always tried to put our customers first. I've always wanted to cap the shipments at $10 per shipment when it came to shipping. Even though we were losing money on every order, we just chalked the losses up to marketing. We knew that if people tasted our products, they would see that we produce the highest quality Hatch Chile products on the market, and they would taste the difference.

We've always fought to keep our prices as low as possible for our consumers, but we also have been battling rising production costs, cost of goods, and inflation. With shipping costs from FedEx, UPS, & USPS continuing to rise, we are forced to pass on those actual costs or not stay in business. You will see this change take effect on March 1, 2022. We wanted to give everyone as much notice as possible.

We are one of the largest shippers in the state of New Mexico, and because of that, we get excellent rates from all of our shipping partners. We have software that compares shipping rates from the different shippers on each package. We will be charging the exact amount of our shipping costs for each package with a cap on the shipping cost of no more than $15 so that the more you buy, the more you will save on shipping costs.

We wouldn't be in business without you, so thank you in advance for understanding this necessary change. We will stand strong together and continue to produce the best Hatch Chile products for you to share with your family and friends. That's our commitment to you. We appreciate your commitment to us.

Warm Regards,

Randy & Carol McMillan

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